Foat Care aim to provide a service that meets the unique needs of individuals in their own home. We will enable them to fulfill a rewarding life through our core values.

Our values stem from our belief in promoting life skills and independence for our clients. Our team promote and provide person centred care which begins with a comprehensive assessment of needs, from which we then develop a tailored plan of care that best suits the individual. The one thing that is clear in everything that we do is that we are passionate about the care we provide and the people we care for.

Our priority is to provide state-of-the-art and compassionate home care from highly-trained staff. To make good on this promise, proper training is important. We provide them with specific training so that they can deliver specialized care to our clients.

We provide everyone we support with the opportunity to continue to live life to the full. We actively encourage clients to become more self-reliant, to make decisions for themselves, and ultimately, to move on to more independent living arrangements.

We facilitate and support our clients to pursue meaningful and personalised lifestyles. We provide individually planned education & leisure opportunities to support each individual in their ongoing development.

Values

Family – The clients and the family are encouraged and supported in participating care and decision-making at the level they choose. We recognise the importance of communicating openly and regularly with family members, including regular relative meetings to ensure we are providing the very best service to our clients.

Outstanding –We are warm, kind, reliable, empathetic and compassionate towards the clients we support. We are flexible and react calmly to whatever goes on making changes as necessary. We give full attention and support our clients when they need it the most. We are committed to quality and a learning organisation.

Above and Beyond – We are attentive to the needs of our clients and provide a responsive service. We manage and exceed expectations of our clients by resolving complaints promptly and genuinely connecting with our client’s interest. We always remain professional and take time to listen to a client that is upset showing that we want to solve the issue and empathize with their situation.

Team Work – We understand and respect that other people have different priorities and needs. We offer our clients a range of realistic option and choices about the support available to them. We are committed to working as part of a team and support each other in the team.

Our home health care management team is highly experienced in delivering exceptional care and support for clients – regardless of age or specific medical needs.

In order to maintain the very highest standards of care, we ensure that our team are trained and qualified to care for our clients.

As well as running an intensive induction programme, we provide internal training in statutory subjects such as Safer People Handling, Safeguarding of Vulnerable Adults, and Health and Safety.

Anybody joining our team is checked by the Disclosure and Barring Service (DBS)

The leadership team at Foatcare discusses what home care means to them and how Foat Care is changing the way care is delivered.